Help Desk

Help Desk documentation.

Receive support email, manage tickets, connect customer context, and track resolution.

About Help Desk

Help Desk is part of the Thunder SaaS Customer support experience. Use this guide to understand the workspace, records, actions, and conversational workflows available in the application.

Start here

Explore the Help Desk workspace, ask Thunder AI to make a change, and connect the application to the rest of your business workflow.