Workspace / Socials
Every social channel
in one workspace.
Manage WhatsApp, Instagram, and Facebook conversations, templates, channel events, and social workflows from one connected application.
Social operations
Use the Social dashboard to connect channels, review conversations, manage message templates, and keep customer interactions moving between social channels and your business applications.
Channels
Connect the conversations your customers already use.
Social integrations can feed conversations and events into chatbots, CRM workflows, templates, and human handover processes.